Ordering was simple. only thing that could be improved is if the colours of the mats were shown online.the mats are great, well made and robust. the rubber backing is thick and looks like it will last a while. ended up ordering a second one for our hall. would recommend.
*** not happy with a delivery service that doesn't leave with a neighbour and only drops off at a collection centre..
The service was excellent the mat was received very quickly and is a good quality may.
*** is an asset to you company and please pass my thanks to her and *** as my mat had been delivered a week ago but delivery driver has not left a card. when i rang up we found the delivery company had taken it to a pick up point 20 mins away from my home. *** took the issue away from me and resolved it and my mat was delivered today. really delighted with the mat and brushes and thank you again to ***:+)
Quality product and quick delivery. easy to recommend.
No improvement required from my perspective. an excellent customer experience.
Good service. product very good quality ( outside rubber door mat)would recommend
Up to now i have purchased 5 mats as they really are of superb quality...we had 2 dogs and the mats really are water guzzler's and keep the mud from the house...superb service and quality...many thanks . i would certainly recommend you to my famil6y and friends
Very satisfied with the quality of the mat and prompt delivery servi d
Matting arrived very quickly. happy with service.mats are prime quality as well.
Ordering easy, delivery quick, product superb.would recommend to others.and also re-order myself sometime soon.
Great product, would definitely recommend.
Very pleased with your product and delivery service
Excellent customer service. will use company again and will recommend to family and friends. very happy with product. thank you.
Excellent service. item delivered next day. fantastic product,. highly recommend.
Pleased and quick to arrive.
Great service, order and delivery were fast. good mat, just right for outside the back door to collect debris from shoes
Everything was fine. delivered quickly and product was as ordered. definitely will recommend you.
Quick delivery, well packaged, easy to order.
Great mat, really good service.
Great product and great service
I was unsure what to order, so you supplied samples from which to choose. everything after that was very straightforward and satisfactory. i have used this supplier before and will do so again.
Efficient and fast
Really fast and efficient service. i certainly would recommend you.
Item came well packed, mat is a generous size and ideal for our use.good quality item.
Just what was needed. wish we had seen your range of mats earlier.
Great prices, excellent service, fast free delivery ......would definitely recommend
All good. fantastic mat. thanks
Easy to use website - simple ordering process and next day delivery - what's not to like?!
Excellent quality products and ordered with no problems and delivered quickly
Great product / great service***
Easy to use website, and sales team came back to me quickly following an emailed question. product arrived next day by ups. i find it difficult to believe you could improve on that performance short of the staff actually driving over with the product personally!
Well packaged and i am completely satisfied.
I would definitely recommend you to others - the mat we received came so quickly, very well packed and is of superb quality. it looks beautiful in the entrance to our waiting room and it is a treat to walk on. our cleaners also find it very easy just to hoover over - thank you so much for a truly wonderful service - keep up the good work.
Definitely recommend to others
Very pleased with purchase.
Straightforward transaction. great product.
Very good service good quality matt
Easy to order. very quick efficient delivery. would definitely recommend.
The website was easy to navigate and it was easy to find what i was looking for and order.
*** i was delighted with my purchase and delivery was very prompt. would definitely recommend nbb matting .
Just what i wanted. prompt delivery.
Totally satisfied from order to delivery *** thank you.
Already have mats at front and back door. recently bought more for use in walk through utility room leading to garden. excellent for trapping dirt and wet from garden, looks good. fantastic service, delivered within 24 hrs as items were in stock. will definitely use again.
Great product, arrived quickly without any fuss! thank you for a great service.
The service was quick and efficient. the mat which i ordered was exactly as described. it looks sturdy, it is weighty which means it lies flat on the floor and does not creep. pricewise i think it is excellent value. i will certainly look to the company if i have any future needs. thank you.
Purchased thus outdoor mat before and very hbappy with it so purchased another, does the job well
Exceptionally speedy. well wrapped. absolutely no doubt in recommending them highly
The mat purchased is inside the entrance to a church and is ideal for that purpose. it is easy to clean and looks neat and unobtrusive. the ordering process was simple and delivery was prompt. no complaints whatsoever and will happily use nbb again when the need arises.
Customer support ? i phoned asking where my item was? i was told within 10 days it was delivered that afternoon.
Fantastic service and quality of items, received next day even without special delivery request. thankyou.
Very satisfied with my purchase it is the best outdoor mat we have purchased by far. excellant quality wouldhighly recommend.customer service can't fault excellant.
The website is easy to navigate, the order process easy, the only problem i had was with their courier who attempted delivery 3 times despite being told to drop the items at a neighbour or securely in the front garden wouldnt so at this point i have no product. very frustrating but having said that the after sales support was helpful and friendly and easy to get through to.. i would make sure that you have someone available to accept the delivery otherwise you wont get the order through!!i
Extremely quick delivery and really good value, staff already saying what a difference the mats make. i would highly recommend to others.
No hassle order. arrived very promptly and mat just what we wanted. very satisfied.
We wanted this mat for the entrane to our retail outlet and it works perfectly.
Easy to navigate web site - quick delivery- the mat was well packaged and it was of a good quality. perfect mat for our front door area where it looks very stylish.
Great, fast service, good quality product.
Prompt delivery of item, excellent quality. thanks.
A very satisfactory service . the web site was easy to use with excellent product description, and a wide choice of products and sizes. and delivered very quickly.
Delighted with the service and mat is best thing since sliced bread
*** the delivery was very quick would recommend this company.
Excellent products at very competitive prices.
Excellent service, goods arrived next
Very happy with the mat. good quality . no problems and happy to shop here again. .
Great mat - good quality
Yes would certainly recommend you.
Very pleased with the mats. we would certainly recommend you to others
I was very happy with order procedure. my mat was delivered promptly, looks good and has met with my expectations so far.
Service was excellent especially as the goods were purchased on behalf of a third party who were paying the bill (***). goods were sent first followed by the invoice and we were kept informed throughout. not once did i feel under pressure to complete the purchase asap. *** a company well worth considering for matting
Very quick shipping and an excellent product - just what we needed for our business. definitely recommend to others.
Website was very informative and ordering entrance mat was very easy, delivery was quick and the mat is excellent quality. we would definitely use this company again when further mats are needed
Quick and easy to order. my item arrived the next day and it was fantastic quality. it actually saved my life having used the mat to put my fish tank on and the tank leaked but my floor was fine!!!!
Great product, great depth and we'll made.
Super fast service (delivery) and a really good product (door mats).
Excellent mat. would definitely recommend.
Excellent product worth the money
Very satisfied with the product and impressed with the speedy delivery. great service.
Great product and great service.
Honestly, this is one company that knows how to make their customers happy. i could only appreciate and congratulate them for figuring that final aspect of customer experience. the product was exactly what i expected, delivery and customer service was second to none. also, i want to commend hr team for doing outstanding work of getting right people for the jobs. will definitely be ordering again very soon, im after the herringbone mat now, so will be hearing from pretty soon.
Really helpful and efficient service. easy to find what i wanted on your site. items were delivered fast and in good order. ***thanks
Excellent matting strong and adsorbent, would recommend
First class service. thank you.
The mat is great, it arrived quickly and seems good value thanks
Easy to choose and order. delivered correctly in a good time. *** we have ordered at least 10 times and as always a good service!
Good product, fair price.
Great product- bought one and not bought another. good delivery too.
Fantastic quick service
The mats were delivered very quickly. i ordered them sunday evening and requested delivery on the wednesday. they were delivered on that wednesday!
Mats arrived on time , though coming from different places not at the same time !
Great service good quality mats ordered twice due to great service
Thank you so much for the quick delivery.
The mats are good quality and the service/delivery first class
It all worked well for me, product delivered on time and as described.
The ordering procedure could not have been easier, it's difficult to say how it could be improved.