Order Info - Tax, Shipping, Returns, Customer Service
Order with NBB and receive a hassle free service, here is all you need to know:
Tax
All items are priced in Pounds Sterling without VAT applied; 17.5% VAT is added automatically at the checkout stage. If you are ordering from the Channel Islands or Republic of Ireland please place your order via phone (0800 177 7052) so that we can manually remove the VAT. All other EU countries are subject to their own VAT rate.
If you are purchasing from the USA or Canada, please visit our sister site
www.xpressmats.com for prices in US dollars.
Shipping
- All online orders are shipped FREE of charge and delivered by DHL.
- If you are purchasing from outside the UK Mainland please call our sales team directly on 0800 1777 052.
- Please allow 3-14 days for your goods to be delivered.
Returns - The No Ifs, No Butts Guarantee
If for any reason you are not entirely happy with your purchase, call us within 30 days and we will collect the goods free of charge. That’s the No Butts, No Quibble Guarantee!
For our full Terms and Conditions please contact our sales office on 0800 177 7052.
No Butts Customer Service
If you have a query or would like some advice, please don't hesitate to contact our friendly knowledgeable customer service team.
NBB Floor Matting is committed to it's customer service. Our customer service department (0800 177 7052) is open 9pm to 5pm, Monday to Friday. If you wish to report a query outside these hours, or if you prefer us to call you, please fill in our
online customer service form and we will endeavour to resolve your query as soon as possible.
Registered Office:
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Unit 5, Sterte Road Industrial Estate
Sterte Road
Poole
Dorset
BH15 2AF
United Kingdom
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Registered Number:
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2955153
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VAT Number:
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GB 649 4536 03
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Telephone:
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0800 177 7052
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Fax:
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0800 177 7053
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eMail:
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sales@nbbmatting.co.uk
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